This was one of the cleanest, nicest looking hotels I have stayed at in recent years. The staff was very friendly and helpful!
Our wedding party and guests stayed here in august. It was the worst experience ever! Communication was terrible while trying to book rooms AND also when we showed up to check in. The front desk people were extremely rude on the phones, we had multiple complaints. And when we got there Michael, the guy working the front desk was AWFUL to work with! He should not work in public, so rude. When we talked to them initially the lady was extremely friendly and great and by the time we realized that's not how it was it was too late to make our guests book elsewhere. Hopefully this review saves people from experiencing what we did. We will not be back and we will be sure to inform everyone we know to go to the Super 8. Our guests that stayed there were very happy with the way they were treated.
The amenities at this Best Western are very nice and the staff is exceptionally friendly, yet professional. We have stayed here numerous times and always enjoy it. However, over the past 18 months the room rate has risen significantly.
Definitely staying there my next time up to Minnesota!
Love this hotel! The people are fabulous, friendly, helpful and always available. It is clean and being upgraded with new carpet and wall paper. I enjoy the quiet environment. The staff goes the extra mile to please and always with a smile and "i'd be happy to assist you"
Very clean hotel. Breakfast was great! Our kids loved swimming in the pool. Beds were comfortable. Would stay here again
Best Western Chelsea Hotel is a US Lodging based in Monticello, Minnesota. Best Western Chelsea Hotel is located at 89 Chelsea Rd, Monticello, MN 55362, USA.
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