7
1336 7th St E, Monticello, MN 55362, USA
Monticello, Minnesota 55362
+1 763-271-4700

I went yesterday with a phone that wouldn't turn on. They advised me there was nothing they could do and informed me that it was covered under Apple warranty for another month. I drove all the way to the Apple Store today and wasted hours and found out that I don't have apple care because the warranty was expired. So I went to the AMAZING Coon Rapids location where they informed me that I had insurance and could just pay the deductible and file a claim.

Several times I have seen where folks walk in and the staff will not acknowledge them let alone look at them, and have seen several folks walk out the door. Happened to me today. I walked in looking for a screen protector on the $850.00 S8 i just bought from them a few months back. They did not look at me nor noticed I was there. I picked my item out and brought it to the front. stood there for 30 minutes. nobody said anything to me nor looked at me. I walked out. I realize people in front of me deserve top notch service, but at least acknowledge a customer walking in the door!

I am leaving for California in 2 days on a business trip. I could have done the claim and had the phone guaranteed in my hand before I leave if the man in Monticello would have told me I had insurance and that it was an option. He was very uninformed and didn't take the time to think of another response when he couldn't do a hard reset on my phone. I will never go back to that store again.

Johnelle helped my husband and I throughout the whole process of upgrading our phones. From the moment we walked in to leaving, it was amazing customer service!

This store has always had awesome employees that have been super helpful with my family and I.

Loved this place. Such great staff and they really knew their stuff! A++

Super helpful staff. Wait times can be long at certain times of the day, so plan for about an hour visit.

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At T Authorized Retailer — Electronics Store in Monticello

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At T Authorized Retailer

Electronics Store at 1336 7th St E, Monticello, MN 55362, USA. Here you will find detailed information about At T Authorized Retailer: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 8:00 PM
  • Tuesday
    9:00 AM – 8:00 PM
  • Wednesday
    9:00 AM – 8:00 PM
  • Thursday
    9:00 AM – 8:00 PM
  • Friday
    9:00 AM – 8:00 PM
  • Saturday
    10:00 AM – 7:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Minnesota
Address:
1336 7th St E, Monticello, MN 55362, USA.
City:
Monticello
Postcode:
55362

About At T Authorized Retailer

At T Authorized Retailer is a US Electronics Store based in Monticello, Minnesota. At T Authorized Retailer is located at 1336 7th St E, Monticello, MN 55362, USA.


Please contact with At T Authorized Retailer using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T Authorized Retailer opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about At T Authorized Retailer

  • Timothy
    Added 2016.09.24
    I went yesterday with a phone that wouldn't turn on. They advised me there was nothing they could do and informed me that it was covered under Apple warranty for another month. I drove all the way to the Apple Store today and wasted hours and found out that I don't have apple care because the warranty was expired. So I went to the AMAZING Coon Rapids location where they informed me that I had insurance and could just pay the deductible and file a claim.
  • Eric
    Added 2016.04.09
    Several times I have seen where folks walk in and the staff will not acknowledge them let alone look at them, and have seen several folks walk out the door. Happened to me today. I walked in looking for a screen protector on the $850.00 S8 i just bought from them a few months back. They did not look at me nor noticed I was there. I picked my item out and brought it to the front. stood there for 30 minutes. nobody said anything to me nor looked at me. I walked out. I realize people in front of me deserve top notch service, but at least acknowledge a customer walking in the door!
  • Leah
    Added 2015.12.09
    I am leaving for California in 2 days on a business trip. I could have done the claim and had the phone guaranteed in my hand before I leave if the man in Monticello would have told me I had insurance and that it was an option. He was very uninformed and didn't take the time to think of another response when he couldn't do a hard reset on my phone. I will never go back to that store again.
  • Aidan
    Added 2015.08.03
    Johnelle helped my husband and I throughout the whole process of upgrading our phones. From the moment we walked in to leaving, it was amazing customer service!
  • Katherine
    Added 2015.01.13
    This store has always had awesome employees that have been super helpful with my family and I.
  • Aiden
    Added 2014.05.05
    Loved this place. Such great staff and they really knew their stuff! A++
  • Grace
    Added 2014.03.27
    Super helpful staff. Wait times can be long at certain times of the day, so plan for about an hour visit.
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